SpinAUD – Terms and Conditions

Welcome to SpinAUD! These Terms form the agreement between you and SpinAUD, an Australian online gaming platform. By accessing or using our site, creating an account, or playing any of our games, you confirm that you have read, understood, and agree to abide by these Terms and Conditions.

If at any point you don’t agree with any part of these Terms, we kindly ask that you refrain from using our platform.

1. Eligibility to Play

To play at SpinAUD, you must be at least 18 years of age and legally permitted to gamble under the laws of your state or territory. We use age and identity verification procedures to ensure compliance with legal requirements. Any attempt to falsify age or identity may lead to suspension or closure of your account.

You must also reside in Australia. Our services are not available to residents or citizens of jurisdictions where online gambling is restricted or prohibited by law.

2. Your SpinAUD Account

To use our services, you’ll need to create an account with accurate, up-to-date information. You agree to keep your login details secure and not share them with anyone else. You’re responsible for all activity conducted under your account, so it’s important to maintain privacy.

SpinAUD reserves the right to verify your identity at any time. This may involve requesting government-issued ID, proof of address, or payment verification. Failure to comply may result in account suspension or limited access to features, including withdrawals.

You’re entitled to one account per person. Duplicate accounts may be closed, and any winnings may be forfeited.

3. Responsible Gambling

We are committed to responsible gambling. Our platform includes features such as deposit limits, time-outs, and self-exclusion tools to help you stay in control of your gaming.

If you believe you may be developing a gambling problem, we encourage you to access these features or contact one of our support partners. You can read more about our commitment on our Responsible Gambling page.

We reserve the right to suspend or close accounts where problematic gambling behaviour is identified, and we may also refer you to appropriate support services if necessary.

4. Game Fairness and RNG (Random Number Generator)

All our games use a certified Random Number Generator (RNG) to ensure fair and unbiased results. Our RNG is regularly tested by independent auditors and complies with industry and regulatory standards.

We do not guarantee wins or losses. All outcomes are determined by chance, and no system or strategy can influence results. The outcome of each spin is independent of previous outcomes.

5. Deposits and Withdrawals

Players can fund their accounts using approved payment methods listed on our site. We do not accept third-party deposits. All deposits must come from an account or card registered in your name.

Withdrawal requests are subject to verification processes and anti-money laundering (AML) checks. To protect both you and us, we may require ID documents before processing your first withdrawal or if activity appears unusual.

Withdrawal times may vary based on the chosen payment method, but we aim to process all requests promptly.

Please note that promotional or bonus funds may be subject to wagering requirements, as detailed in our Bonuses and Promotions section.

6. Bonuses and Promotions

From time to time, SpinAUD may offer bonuses, free spins, or other promotional offers. Each offer will have specific terms which include expiry dates, wagering requirements, and withdrawal restrictions – which you agree to when opting in.

Bonus misuse, including attempts to abuse promotional offers or violate their terms, may lead to forfeiture of bonuses and any associated winnings, as well as suspension or closure of your account.

We reserve the right to change, cancel, or refuse promotions at our discretion.

7. Prohibited Activities

We take the integrity of our platform seriously. The following actions are strictly prohibited:

Using bots, scripts, or any form of automated gameplay
Colluding with others to influence outcomes
Exploiting bugs or glitches
Providing false or misleading information
Engaging in any form of fraudulent or unlawful activity

Breaches may result in suspension, account closure, and reporting to authorities if necessary.

8. Account Closure and Self-Exclusion

You can close your SpinAUD account at any time by contacting our support team. You may also request a temporary or permanent self-exclusion period if you need a break.

We may close or suspend your account if:

You breach these Terms;
We suspect fraudulent, underage, or unlawful behaviour;
You request self-exclusion or show signs of problematic gambling;
Required verification documents are not provided.

Funds in a closed account will be handled in line with our responsible gambling and AML policies.

9. Technical Issues and Site Access

While we strive for 24/7 access and a smooth user experience, we can’t guarantee the platform will always be available or free from errors. We’re not liable for interruptions caused by internet outages, system maintenance, or third-party service issues.

If a game malfunctions or a system error impacts gameplay, all affected bets and winnings may be voided. In such cases, SpinAUD will investigate and work toward a fair resolution.

10. Privacy and Data Protection

Your privacy is important to us. SpinAUD complies with the Australian Privacy Principles (APPs) and handles your data responsibly.

We collect personal information to verify your identity, process transactions, improve our services, and provide customer support. Your data is stored securely and will never be sold or shared with unauthorised parties.

For more information, please read our Privacy Policy.

11. Intellectual Property

All content on SpinAUD including logos, games, images, and site design is protected by copyright and intellectual property laws. You agree not to copy, modify, distribute, or reproduce any part of our website or services without written permission.

Unauthorised use of our content may lead to legal action.

12. Limitation of Liability

SpinAUD will not be held liable for any losses, damages, or expenses resulting from your use of the platform, except as required under Australian Consumer Law.

We do not accept responsibility for:

Losses due to system errors or downtime
Winnings lost through misuse of the account
Delays in processing withdrawals beyond our control

You accept full responsibility for your decisions while using our platform.

13. Changes to These Terms

SpinAUD may update these Terms occasionally to reflect changes in law, regulation, or our services. Any updates will be posted on this page, and we encourage you to check regularly.

By continuing to use the site after changes are published, you agree to the updated Terms.

If major changes are made, we’ll notify you by email or through your account dashboard.

14. Dispute Resolution

We aim to resolve all disputes fairly and efficiently. If you have a concern, please contact our customer support team first. We’ll do our best to address your issue within a reasonable timeframe.

If you’re not satisfied with the outcome, you may escalate the dispute to an independent dispute resolution body or relevant regulatory authority.

15. Governing Law

These Terms and your use of SpinAUD are governed by the laws of the Commonwealth of Australia and the state or territory where you reside. Any legal matters arising from these Terms will be handled by the courts in the appropriate jurisdiction.

Conclusion

SpinAUD is committed to delivering a safe, transparent, and enjoyable gaming experience for all our Aussie players. These Terms are here to protect you, guide us, and ensure the games stay fair and fun for everyone.

By playing with us, you’re not just agreeing to a set of rules but you’re becoming part of a community built on trust, fairness, and good times. If you ever have questions, just reach out. Our support team is here to help.